Privacy policy

At PRELCO, we take the privacy and security of our users’ personal information seriously. This Privacy Policy describes in detail how we collect, use, disclose, transfer and store personal information.

This policy applies to the use of the website Please read it carefully to understand when you provide us with your data and how we use it. By using our website, you agree to the use of your personal information as described in this policy.


Collection of personal information


We collect the following types of personal information:

Information about the use of our website: IP address, log file, device identifiers, browser information, site interaction information.


We collect this information in different ways:


  • Cookies, log files and other tracking technologies
  • Interactions on social networks

We obtain your consent before collecting sensitive personal information. You can withdraw your consent by contacting us.


Use of personal information


We use collected personal information for the following purposes:

  • Personalize the experience on our website
  • Analyze the use of our site and improve our services

We collect, use and disclose only the information necessary to accomplish the stated purposes.


Disclosure to third parties


We do not sell, trade or transfer your personal information to third parties.

We may disclose your information to third party service providers who help us operate our business and website. We contractually require these third parties to protect the confidentiality of this information.

We may also disclose information when required by law.


Age of consent


Our website and its services are not intended for persons under the age of 14. We do not knowingly collect personal information from minors without parental consent.

If you are a parent or guardian and you realize that your child has provided us with their personal information without your consent, please contact us. We will delete this information as soon as possible.

If we learn that personal data about a minor has been collected without parental consent, we will promptly delete it from our systems.


Retention and destruction of personal information


We retain your personal information on our secure servers for as long as necessary to fulfill the purposes set out in this policy to comply with our legal obligations.

The information is then securely destroyed or anonymized.

If you would like us to destroy your information, please do not hesitate to contact us.


Security of personal information


We take appropriate physical, administrative and technical security measures to protect your information against loss, theft and unauthorized use.

We also take reasonable steps to protect personal data against loss, theft, misuse or unauthorized modification.

Our website uses the HTTPS protocol with an SSL certificate to secure communications. We perform regular backups and updates of the site.

Within our organization, access to personal data is limited to authorized employees who need it for their work.

We regularly review our security practices to ensure they meet industry standards and are prepared to implement additional measures if necessary to protect your data.

We will notify you of any security breach that could result in a serious risk of harm so that you can take appropriate action.


Access and rectification


You have the right to request access to the personal information we hold about you and to request its rectification. Contact us to make a request.


Third-party providers


We use third party vendors to help us operate our business and website. Here is the list of these providers along with links to their privacy policies:

  • Globotech(Hosting Canada):
  • Facebook (ad analysis – United States):
  • Google (data analysis – United States):
  • X (data analysis – United States):

To prevent the collection of your data by Google Analytics:

To personalize Google ads:


Disclosure required by law

We may disclose your personal information if required to do so by law or if such disclosure is necessary to:

  • Comply with the law or legal process
  • Protect our rights or property
  • Protecting the security of our website and our users


Corporate Transactions

We may transfer your data as part of a corporate transaction such as a merger or acquisition. We will only disclose your data without consent if permitted by law and will take steps to protect the confidentiality of your data.


Links to other sites

Our website may contain links to other unaffiliated sites. We are not responsible for the privacy practices of these sites and recommend that you review their policies.


Changes to this policy

We reserve the right to modify this privacy policy at any time. You can see the date of last modification at the bottom of the policy, so check this page regularly.


Quebec Access to Information Commission

If you are dissatisfied with our response to a request regarding your personal information, you can file a complaint with the Commission d’access à l’information du Québec, the organization responsible for ensuring the protection of personal information in Quebec.

The Commission for Access to Information can be contacted via this information:

Office 900
2045 Stanley Street
Montreal (Quebec) H3A 2V4

Telephone: 514 873-4196
Fax: 514 844-6170
Toll-free telephone: 1 888 528-7741

We encourage anyone to contact us in the first instance with any complaints or concerns regarding our personal information handling practices so that we can attempt to find a solution to everyone’s satisfaction.


Contact and questions

If you have any questions about this policy or our privacy practices, you can contact our Privacy Officer:

Marie-Eve Fortin
Conseillère ressources humaines
418-862-2274 poste 3575


This policy is intended to comply with the requirements of the Act respecting the protection of personal information in the private sector (Law 25) in Quebec.


Last updated: 2023-10-23